Layouts by Lenny

Terms and Conditions

Last updated: February 2026

Article 1 – Business Information

Layouts by Lenny is a trade name of LenxLabs.

  • Address: Kuifeend 40, 9781ZJ Bedum, Groningen, The Netherlands
  • Chamber of Commerce (KvK): 72665890
  • VAT number: NL001571974B48
  • Contact: via our contact form

Article 2 – Definitions

  • "Seller": Layouts by Lenny, the provider of digital products.
  • "Consumer": the natural person who enters into a distance contract with the seller.
  • "Digital product": digital content that is not supplied on a tangible medium, including digital planners in PDF format.
  • "Distance contract": a contract concluded exclusively through one or more means of distance communication.

Article 3 – Applicability

These terms and conditions apply to every offer made by the seller and to every distance contract concluded between the seller and the consumer.

Before a distance contract is concluded, the text of these terms and conditions is made available to the consumer.

Article 4 – Digital Products

All products sold by Layouts by Lenny are digital downloads. After purchase, the consumer receives immediate access to download the files.

Digital products are delivered in PDF format and are compatible with common PDF readers and tablet applications such as GoodNotes, Notability, and similar apps.

The seller guarantees that the digital products meet the specifications stated in the offer.

Article 5 – License and Usage

The purchase of a digital product grants the consumer a personal, non-exclusive, non-transferable license to use the product solely for personal use.

It is not permitted to redistribute, resell, share, make publicly available, or otherwise provide the purchased files to third parties.

It is not permitted to modify, adapt, or create derivative works from the products for commercial purposes.

Article 6 – Prices and Payment

All listed prices include VAT.

Payment is made through the payment methods offered on the website.

The seller reserves the right to change prices. Price changes do not affect contracts already concluded.

Article 7 – Right of Withdrawal

Pursuant to Article 6:230p paragraph 1 sub e of the Dutch Civil Code, an exception to the right of withdrawal applies to digital content that is not supplied on a tangible medium.

By completing the purchase and initiating the download, the consumer expressly agrees that:

  1. The delivery of the digital content begins immediately after purchase.
  2. The consumer thereby waives the right of withdrawal (14-day cooling-off period).

The consumer is clearly informed about the lapse of the right of withdrawal before concluding the contract and must expressly agree to this.

Article 8 – Refunds

Due to the digital nature of the products and the lapse of the right of withdrawal, all sales are final.

If the consumer experiences technical issues with the download or the product does not meet the stated specifications, please reach out via the contact form. The seller will make every effort to resolve the issue.

In the event that the product demonstrably does not conform to the contract, the consumer is entitled to repair or, if repair is not possible, a (partial) refund of the purchase price.

Article 9 – Intellectual Property

All designs, layouts, texts, and other content of the digital products are the intellectual property of Layouts by Lenny and are protected by copyright.

Unauthorized reproduction, distribution, or publication of (parts of) the products is prohibited and may result in legal action.

Article 10 – Complaints Procedure

Complaints about the performance of the contract must be submitted in full and clearly described via the contact form.

Complaints submitted to the seller will be answered within 14 days. If a complaint requires a longer processing time, the consumer will be notified accordingly.

If the complaint cannot be resolved by mutual agreement, the consumer may use the European Online Dispute Resolution platform (ODR): ec.europa.eu/consumers/odr.

Article 11 – Liability

The seller's liability is limited to the amount paid by the consumer for the product in question.

The seller is not liable for damages arising from the use of the digital products, unless there is intent or gross negligence.

The seller is not liable for the digital products not functioning (fully) due to incompatibility with the consumer's equipment or software.

Article 12 – Applicable Law

These terms and conditions and all agreements are governed by Dutch law.

Disputes shall be submitted to the competent court in the district of the seller's place of business, unless the consumer opts for the competent court of their place of residence within one month.

Questions?

If you have any questions about these terms, please get in touch.

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